So yesterday Pops went on her first ever school trip with playgroup, they went on the train to the local domestic fowl trust, she had a wonderful day and has not stopped talking about ‘cockaroaches’ since she got back.
Due to some misunderstandings and early trains, the group missed the train home. The ladies that run the playgroup did their best to inform people and make alternative arrangements to get the kids home safely, however some of the parents it seems, took it upon themselves to make an incredible amount of fuss.
For me it seems for no reason at all.
I think in this situation the staff did the very best they could, I knew my daughter would be safe and happy, which she was. I knew they would be trying there hardest to do the best by us all, with very limited resources.
I also think they were incredible for taking a group of children, on a train, for a day out. They didn’t have to.
Now this morning I received a letter from playgroup apologising for what happened and offering me my money back for the fantastic day Pops had?!
Lost for words I was, which is rare!
The fact this letter had to be written really does fathom me, it shows that people made such a fuss over something that was a genuine mistake. Human error maybe, on several parts.
Do people not make mistakes these days?!
I for one won’t be having my money back, instead I made a cake and gave flowers to the staff who waited with my daughter and looked after her through it all. In-fact she didn’t even realise anything had happened, it seems all the children were happy and 100% safe, just like they are everytime they attend playgroup.
Outside playgroup I hear parents complaining and I genuinely cannot for one second think why.
See the staff at our playgroup are amazing, nothing is too much trouble and the relationship they have with the children is fab, you hear stories all over the news about ‘goings on’ in nurseries and I have to say, it made me think twice about even putting Pops into playgroup when we moved, however I have complete and utter trust in the staff and I know they always do there best by each child.
Unlike most playgroups/nurseries, should you be late dropping off or picking up your child, you can incur fines and they can turn you away should you be ‘unreasonably’ late, however here, that is not the case. They never bat an eye lid or complain when we as parents make the mistake of sleeping in or not noticing the time.
Neither do they mind if we were held up when picking them up. They simply wait until you arrive.
They don’t make an issue out of it. They could.
I know for me they have been amazing, they understand that sometimes I want Pop’s at home when I am having a rough time and they are always careful not to ask about ‘mummy’ as playgroup is her time, a time when she doesn’t need to worry about me.
I think some people need to realise that a playgroup like this is rare and we are so lucky to have it.
So, I wanted to say thank you again to each person who went that day and gave my daughter a brilliant day out, cockaroaches and all and to the parents who made a fuss. Shame on you.